At Richmond upon Thames Florist, we believe that everyone in Richmond upon Thames should have equal access to our range of beautiful flowers and gifts. We understand how important accessibility is for all of our valued customers. That is why we are dedicated to providing a website and ordering process that is accessible to everyone, regardless of technology, ability, or needs.
To ensure our online floral shop meets the highest accessibility standards, we regularly review and update our website to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These internationally recognised standards help make web content more usable and accessible for people with various disabilities, including those who use assistive technologies, screen readers, or keyboard navigation.
Some of the specific improvements made to ensure WCAG 2.1 AA compliance include clear navigation, meaningful structure, accessible forms for placing orders, and the use of descriptive text for images of our Richmond upon Thames floral arrangements.
Richmond upon Thames Florist’s website is designed to be compatible with a variety of screen readers and assistive technology tools. We regularly test our website with major screen readers to ensure our customers in Richmond upon Thames can easily browse products, access information, and place orders online. Our goal is to remove any barriers that may prevent a seamless and pleasant ordering experience for all users.
We know the importance of visual clarity and readability for our Richmond upon Thames customers. Our online florist website uses high-contrast colours that make text and images easier to perceive for people with visual impairments or colour blindness. Font size, style, and background choices are selected with care to promote clear visibility and easy legibility. By maintaining a high-contrast design, we strive to provide an inclusive and comfortable shopping experience for everyone in the community.
Accessibility is an ongoing journey, and we are always working to enhance your experience at Richmond upon Thames Florist. If you encounter any difficulties or believe there is an area that can be improved, we encourage you to get in touch with us. Feedback from our customers in Richmond upon Thames allows us to quickly address issues and adapt our website to meet evolving accessibility needs.
If you have questions, suggestions, or need assistance navigating our website to order your floral arrangements or gifts, please contact our team. We are committed to listening, supporting, and taking prompt action wherever possible to ensure everyone in Richmond upon Thames can order from our florist conveniently and with ease.
Your feedback is invaluable as we continue striving for an accessible and welcoming online shopping experience for our entire community.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
